PROGRAM DESCRIPTION
Massage therapy is a specialized science pertaining to the systematic manual or mechanical manipulations of
the soft tissues of the body. By such movements as rubbing, kneading, pressing, rolling, slapping and tapping,
for therapeutic purposes such as promoting circulation of the blood and lymph, relaxation of muscles, relief of
pain, restoration of metabolic balance, both physical and mental may be achieved.
To graduate and qualify for the massage therapy exam, you must meet the following requirements:
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a) Accrue 600 hours. The hours must be documented legal hours of training in the correct areas required by
the State of Arkansas;
b) Must complete all of the assigned clinicals;
c) Account and final papers must be in order, financial paperwork settled;
d) Must have grades no less than a 75% in theory and 75% on clinicals.
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Upon completing your program and having met all the requirements to graduate, including having your balance
paid in full, you will be awarded a diploma.
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TUITION AND FEE SCHEDULE
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Books
Registration
Tuition
600 Hours
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$ 335.00
100.00
6,000.00
$6,435.00 TOTAL
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Arthur’s School of Massage Therapy does not charge any type of interest on the balance of your account while
enrolled. Therefore, the “annual percentage rate” for interest purposes is 0%. Tuition must be paid in accordance
with your enrollment agreement. Arthur’s School of Massage Therapy reserves the right to interrupt training when
a student is behind in the payment of tuition. All tuition, personal charges, overtime fees, and mandatory day fees
must be paid in full before you will be eligible to take the State Board Exam. If you have a balance upon
graduation or withdrawal from your course of study you need to contact the operations manager at your school to
set up payment arrangements. Any credit granted shall be paid promptly, in accordance with terms and
agreements. If the account goes into default, Arthur’s School of Massage Therapy may add interest at one and
one-half percent (1 ½ %) per month to any balance owed, to pay all reasonable collection charges and/or attorney
fees.
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REFUND POLICY
a.) An applicant not accepted for training by Arthur’s School of Massage Therapy shall be entitled to a full refund of
all monies paid.
b.) If a student (or in the case of a student under age, his/her parent or guardian) cancels his/her enrollment and
requests his/her money back in writing, within three business days of the signing of an enrollment agreement or
contract, all monies collected will be refunded. The postmark on the written notification will determine the
cancellation date, or the date said information is delivered to Arthur’s School of Massage Therapy
administrator/owner in person. This policy applies regardless of whether or not the student has actually started
his/her program.
c.) A student cancels his/her enrollment agreement after three (3) business days after signing but prior to
entering classes, he/she shall be entitled to a refund of all monies paid to Arthur’s Beauty College, less
registration fee of $100.00.
d.) For students who enroll in and begin classes, the following schedule of tuition adjustment is authorized:
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Percentage Time to Total
Time of Course
0.01 % to 4.9 %
5 % to 9.9 %
10 % to 14.9 %
15 % to 24.9 %
25 % to 49.9 %
50 % and over
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Amount of Total School
Tuition Owed
20%
30%
40%
45%
70%
100%
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e.) Refunds will be based on total tuition charge.
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Withdrawal from the School
When a student officially or unofficially withdraws from their course of study and a withdrawal date and
determination date have been determined, a computer generated refund calculation is performed. In the event a
student has transfer hours, a hand calculation will be performed.
Determination Date
The date of determination is defined as the date that the school determines when the student dropped.
In the event a student misses seven consecutive days of school, a refund calculation will be performed on the 7th
day. The withdrawal date will be the students’ last day of physical attendance and the 7th day missed will be the
date determined.
In the event a student does not return from a Leave of Absence, a refund calculation will be performed on the
expected return date. The withdrawal date will be the students’ last day of physical attendance and the expected
return date from Leave of Absence will be the date determined.
Official Withdrawal
When a student officially withdraws from school, the date determined will be the date that the student notifies the
school.
Unofficial Withdrawal
If a student does not officially withdraw, the school will determine a withdrawal date and determination date and
proceed with the refund policy. All refunds due will be returned within 30 days from the date of determination of
withdrawal.
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ENROLLMENT TIME
Enrollment time is defined as the time elapsed between the actual starting date and the date of the student's last
day of physical attendance in Arthur’s School of Massage Therapy. Any monies due the applicant or student shall
be refunded within thirty days (30) days of formal cancellation by the student, as defined in item (b) or formal
termination by Arthur’s School of Massage Therapy, which shall occur no more than thirty days (30) from the last
day of physical attendance, or in the case of a leave of absence the documented date of return.
a.) When situations of mitigating circumstances are in evidence, Arthur’s School of Massage Therapy may
provide a refund, which exceeds the refund policy.
b.) The cost of books, product and enrollment are not included in the tuition adjustment computations. These
items become the property of the school unless paid for by student prior to or at the time of withdrawing from
school.
c.) If Arthur’s School of Massage Therapy is permanently closed and no longer offers instruction, after a student
has enrolled, the student shall be entitled to a refund of unearned tuition.
d.) If a program is cancelled subsequent to a student's enrollment, Arthur’s School of Massage Therapy shall,
provide a full refund of all monies or provide for completion of the program .
e.) In case of a failure to return after a leave of absence the scheduled date of return is used as the termination
date.
Under a pro rata refund policy, a school is entitled to obtain the amount of charges proportional to the portion of
the enrollment period that was actually completed by the student. The school will calculate the percentage of
enrollment the student has completed using the schedule of tuition adjustment chart on page 11. Once the
student has been offered 50% of their program, the student owes 100% of the tuition.
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CHANGE IN ENROLLMENT AGREEMENT
Students making any changes to their enrollment agreements AFTER enrollment will be charged a $100.00 fee
payable upon change.
TERMINATION FEE
Students who terminate prior to program completion will be charged a $100.00 termination fee.
ENROLLMENT AGREEMENT TIMES
Enrollment agreement time is defined as the time you are given to complete your scheduled hours of training.
Arthur’s Corporate Office must approve any schedule other than full-time.
GROUNDS FOR TERMINATION
Student must comply with the rules and policies and understand that the school shall have the right to terminate
their enrollment agreement at any time for violent or unnecessary misconduct that the school deems unfit or
unprofessional; or for violation of the rules and policies as outlined in this catalog, the enrollment agreement or
any addendum.
SATISFACTORY PROGRESS STANDARDS
Satisfactory Progress in attendance, academic, and daily practical work is a requirement for all students enrolled.
(NOTE: Students receiving funds under any Federal Title IV financial aid program must maintain satisfactory
progress in order to continue eligibility for such funds.)
All students must meet the minimum average monthly attendance requirements in order to be considered
making satisfactory progress.
The enrollment agreement has hours provided for excused absences. Hours per enrollment agreement are
noted in the weekly hour charts. Any student NOT completing the program on or before the enrollment agreement
graduation date will be charged $5.00 per hour student is scheduled for per business day after the enrollment
agreement graduation date until the program is completed.
Example for overtime charges:
$5 x 6 (enrollment agreement hours/day) x 12 (number of business days after enrollment
agreement graduation date and program is complete) = $360.00 (overtime charges).
ACADEMIC PROGRESS
The following factors will be measured to determine academic progress:
1. Theory- (tests, work books, etc.)
2. Clinicals- (services on fellow students/clients)
Students must maintain a 75% in theory portion of their program and a 75% in the practical portion.
DETERMINATION OF PROGRESS
Each student will be evaluated during enrollment. Progress is determined from attendance, academic, and daily
practical work. Students will be evaluated at the beginning of each month.
Attendance is evaluated on a cumulative basis. At each evaluation point, the attendance of the month will be
added with the preceding months to determine whether the student will complete his/her program within the
enrollment time established in this policy.
Students meeting minimum progress requirements at evaluation will be considered making satisfactory
progress until the next scheduled evaluation period. Students failing to meet minimum progress requirements
will be placed on First Probation with the opportunity to meet requirements by the next evaluation period. Should a
student not meet satisfactory progress by the next evaluation period, he/she will be put on a Second Probation. In
the event the student is not satisfactory by the next evaluation period, he/she may be asked to leave the school.
TRANSFER STUDENTS
All certified hours of training are transferable. It is our policy to accept transfer students for massage therapy for
no less than 250 hours. Arthur’s feels it is a disadvantage to the student to transfer from one school to another;
therefore, we discourage students from transferring if at all possible.
ABSENCE POLICY
As you are in a clock hour program, if you are not in school, participating in the scheduled classes for the day you
will not be accruing hours. If are going to miss school, you must call in.
LEAVE OF ABSENCE
A Leave of Absence must be requested in advance. A corporate office staff member must approve ALL Leave of
Absences. Leave of Absences are limited to 1(one) per enrollment for no more than 30 total days for 600-hour
student. If the student fails to return on the expected date, the dropping procedure will begin and the expected
date of return will be used as the date determined.
After 30 days, personal items left may be removed and disposed of in any convenient way. The school assumes
no responsibility for these items. Students returning from a Leave of Absence or other official interruption of
training must return to school in the same satisfactory progress status they had prior to their departure.
NOTE: When situations of mitigating circumstances are in evidence, the school may provide an additional “Leave
of Absence”.
WITHDRAWALS / PROGRAM INCOMPLETE
Any student who withdraws from his/her enrollment agreement program or fails to complete the program will
have a notice placed in his/her file as to the progress at the point of withdrawal.
REPETITION / RE-ENTRY
Any student who applies for re-enrollment will be considered making the same satisfactory progress he/she
obtained at the point of last withdrawal.
NOTE: Non-credit remedial programs have no effect upon a student’s satisfactory progress status.
APPEAL PROCESS
Students who are terminated after failing to achieve minimum requirements may appeal the determination. The
student must submit a written appeal to the corporate office within five days of termination date. The written
appeal should include supporting documents as to why the decision to terminate should be reversed and a
request for a re-evaluation of progress.
An appeal hearing will take place within five days of receipt of the written appeal. The student, parent or guardian
(if student is a dependent minor), Instructor, and the School Director will attend the hearing. The final decision will
be made within (3) three business days of the meeting by the School Director and will be communicated to the
student in writing. Should a student fail to appeal within five days, the decision to terminate will stand.
ADVISING AND CAREER ADVISING
Our staff does not include a licensed counselor. We do, however, want you to feel free to speak with our staff
about any problems you may be having. We will be happy to refer you to a professional who can help you.
We will assist you in finding employment; however, we cannot guarantee you a job. Job opportunities can be
found on the bulletin board in the break room.
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RULES AND REGULATIONS
ATTENDANCE: Satisfactory attendance is very important throughout your entire enrollment. If you need to miss a
day, call the teacher to inform him/her that you will be out and when you will return. Please continue to call until
you reach a person.
STUDENT REQUESTS: If you have questions regarding your financial account, hours, grades, etc., you must fill out
a request form and wait for a reply from the Operations Manager. Normally, you should receive a reply within the
same day.
REFUSING A CLIENT: Students will receive a written reprimand for refusing to accept a client. Clocking out when
given a client is the same as refusal. The second time you will receive a written reprimand and be sent home for
the day. The third time you may be asked to leave the school.
TIME CARDS: Time cards are legal documents. You must be the one who clocks yourself in and out. Leaving
without clocking out or clocking a fellow student in or out is considered fraud.
WRITTEN REPRIMANDS: Any student who is found to be disregarding the rules or regulations may receive a
written reprimand that will be placed in their file. If a student receives three reprimands during their program, they
may be expelled from the school.
STUDENT SUPPLIES: All students must have approved equipment and supplies with them at all times. The
school cannot be responsible for your property if it is misplaced or stolen. We recommend that all equipment
and personal belongings be marked so they can be identified. It is your responsibility to secure your belongings
before you leave the campus.
DRUGS, ALCOHOL AND WEAPONS: No drugs, alcohol or any weapons are allowed on the premises of any
school in the State of Arkansas. Any student found in violation of this rule may be dismissed immediately.
SMOKING: Smoking is permitted outside in designated areas only. Place all cigarette butts in the proper
receptacle, not on the ground.
BREAK / LUNCH BREAK: If you leave the clinic floor to go on break or lunch break, you must sign out and clock out.
BREAK ROOM: The student break room is provided and is the only place in the building students are permitted to
eat or store food.
VISITORS: Your friends and family are welcome in our school. However, they may not hang out with you unless
you are performing a service on them. They are welcome to eat with you in the break room; however, if the
students run out of places to sit, your friends or family will be asked to leave.
STEALING: Any student found to be involved in stealing from another student or from the school may be
dismissed immediately.
SCHOOL PROPERTY: Any student found willfully or intentionally destroying or damaging school property is
subject to being charged for the property and/or dismissed from school.
MAKE UP POLICY: Make up class work and/or tests not taken as scheduled must be completed by the end of the
month. Students will need to see their instructor to schedule make up times.
TERRORISTIC THREATENING: Terrorist threatening to anyone absolutely will not be tolerated. Such a student may
be sent home for the day and/or suspended or expelled.
TARDY POLICY - NO EXCEPTIONS!!!: Each student is allowed to be late two times per month. The third time you
are late, you will be sent home.
DRESS CODE: All students must be in uniform to clock in and receive hours. Students must wear solid color
matching scrubs. They must be clean and pressed. Shoes must be soft soled and clean. No open toe shoes. No
hats, scarves, or sunglasses.
ELECTRONIC DEVICES: Please do not bring portable radios to play at your station. Headphones or cell phone ear
pieces are not professional and are not allowed on the clinic floor or classrooms at any time.
TELEPHONE CALLS: You may not accept a personal call on the business phones. If your campus has a pay
phone, all personal calls must be directed to the pay phone. If you have a cell phone, you must keep it on vibrate
or silent at all times. Keep calls to a minimum and never answer your phone while working on a client. Please
wait until break to make personal phone calls.
LANGUAGE: Inappropriate language including cursing, name calling, et cetera will not be tolerated.
HOLIDAYS: Arthur’s School of Massage Therapy will be closed on the following holidays: New Year’s Eve, New
Year’s Day, Martin Luther King Day, Memorial Day, July 4th, Labor Day, Halloween night, Thanksgiving Eve,
Thanksgiving Day, Christmas Eve, and Christmas Day. Days off may vary each year.
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DIPLOMAS
Upon completing your program and having met all the requirements to graduate including completion of hours,
obtaining a 75% or higher on all tests, and having your balance paid in full, you will be awarded a diploma.
HANDICAPPED GUIDELINES
Our facilities are equipped to accommodate most handicapped applicants; however, admission of all
handicapped applicants will be evaluated on an individual basis to determine if admittance is in the best interest
of all parties. We comply with the Title IV Government Guidelines (668.36) as to instruction and instruction
material.
REGULAR STUDENT
The Department of Education defines a “regular student” as a person who enrolls in an institution of higher
education in an eligible program for the purpose of obtaining a degree or certificate. You are considered a
“regular student.
RELEASE OF INFORMATION
Before information is released on any student, the school must have two documents on file including a (1)
Request from individual or firm wanting the information and (2) Permission from the student to release the
information or permission from the parent or guardian (if the student is a dependent minor).
ACCESS TO FILES
The student may review his/her file by appointment only. In addition, if the student is a minor, the parent or
guardian may review the students’ file. You may purchase a copy of any portion of your file for a cost of 25 cents
per page. All regulatory federal or state government agencies may access files at any time.
FILE MAINTENANCE
Arthur’s School of Massage Therapy obtains student files for a minimum of three (3) years.
DISCRIMINATION
Arthur’s School of Massage Therapy practices no discrimination on the basis of race, sex, creed, color, religion,
financial status, age, military, disability, or country or area of ethnic origin or residence. We comply with all
governmental regulations pertaining discrimination.
COMPLAINT PROCEDURE
It is our sincere desire that you have a pleasant and productive educational experience at Arthur’s School of
Massage Therapy. If you have any complaints about procedures, rules, another student, teacher, or client, you
must first address it with your supervisor. If it cannot be resolved there, it should be directed to the Director.
You should have all comments in writing for the Director to review. You must sign your name on the complaint.
Anonymous complaints hold little value. The Assistant Director and/or Director will review the complaint and will
decide, with your input, how the complaint will be handled. If voicing your opinion is enough, then it will stop there.
If the complaint involves another student, teacher, or client, that person will be called in to hear what the problem
is and have the opportunity to voice their opinion and/or defend themselves or their actions. All complaints will be
documented and placed in the file of all parties.
The correct complaint process is required before filing a complaint with the school’s licensing agency. Our
licensing agency is the Arkansas Board of Massage Therapy. You can find their address on page 2(two) of this
catalog.
GRIEVANCE COMMITTEE
The Grievance Committee will consist of all staff members and the top two students in the school at the time of
the complaint.
*Arthur’s School of Massage Therapy School catalog, all 3(three) pages of the enrollment agreement, and any
addendums are one agreement.
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NOTE: Arthur’s School of Massage Therapy reserves the right to make any changes to the rules and regulations at
any time. Students will be notified of any changes immediately.
Revised
September 2008
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